How to delete your ¡Vamos! account

Updated October 16, 2026

In the App (recommended)

Open ¡Vamos! and tap the Configurações (Settings) gear, then Sua conta (Account).
Tap Apagar conta (Delete account).
Confirm with Apagar para sempre (Delete forever).

Deletion is immediate and permanent: we delete your account (email and password), your profile and all progress saved in the cloud. On this device, the App goes back to guest mode.

By email

If you can't use the App, email joaopaulo@acedigitallabs.com from your account address with the subject “Delete account”. We delete within 30 days and confirm by email.

What is deleted and what is kept

Deleted: account, profile, completed lessons, XP, streak, stamps, review items.
Kept: purchase records that tax law requires (held by Apple/Google and RevenueCat) and technical security logs until they expire.
Guest progress on your device: remove it by uninstalling the App.

Subscription

Deleting your account does not cancel your subscription. Cancel it in the store: App Store (Apple) or Google Play.